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🌿 Hypoallergenic
💧 Water Resistant
✨ Tarnish Free
😊 No Skin Irritation
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The FROSTED ICED OUT CUSTOM NAME PENDANT — HEART HOOK is a personalized name pendant set with 5A-grade frosted cubic zirconia, hung from a heart-shaped bail and finished on a crushed heart chain. Made to order in 1 to 10+ letters, 16" to 20", in silver, yellow gold or rose gold.
Material: 18K gold plated over 316L stainless steel — tarnish-free and hypoallergenic
Stones: 5A-grade frosted cubic zirconia, full coverage
Bail: Heart hook — decorative heart-shaped bail
Lettering: 1 to 10+ letters
Chain: Crushed heart chain, 16" / 18" / 20"
Colour: Silver, Yellow Gold or Rose Gold
Production: Made to order — 2-3 weeks to handcraft
The heart hook replaces the plain bail with a heart-shaped one, so the pendant carries a second motif above the name rather than a functional loop. It is the difference between this piece and the classic bail version: same frosted lettering, but the heart adds a romantic register the plain bail deliberately avoids.
The crushed heart chain carries the motif through the whole necklace rather than stopping at the pendant, with heart forms worked into the links themselves. Together they make this the most decorative piece in the frosted range — and the reason it tends to be bought as a gift between partners rather than as a self-purchase.
Frosted stones diffuse light across the surface instead of reflecting it in points, so the lettering glows evenly rather than flashing.
LUXIIVA makes personalized jewelry in 18K gold plating over 316L stainless steel, rated 4.9 stars across more than 50,000 orders shipped. Every piece is hypoallergenic and tarnish-free, and each custom order is cut to your specification rather than pulled from stock.
Free US shipping on orders over $120. Every piece is inspected before it ships.
The heart bail and heart chain already carry the theme, so wear this alone. Adding another heart piece over the top reads as repetition rather than a set.
16" places the pendant high at the collarbone where the heart bail stays visible above a neckline; 20" drops it to the upper chest and suits longer names. If the heart motif is the point, shorter is better — the bail is the first thing lost under a collar.
Anniversaries, Valentine's Day, engagements and gifts between partners.
This is the most romantic piece in the frosted range and the most expensive, so confirm spelling, metal colour and length carefully — made-to-order pieces cannot be exchanged. Every order arrives in a gift box.
Wipe with a soft, lint-free cloth after wearing, working gently around the stone settings. Avoid chlorinated pools, harsh cleaners, perfume and lotion — these dull cubic zirconia and attack the plating.
Store in the gift box or a dry place out of direct sunlight. Never use polishing compounds or ultrasonic cleaners: they strip plating and can loosen pavé settings.
Production: 2-3 weeks to handcraft
Free Shipping: On US orders over $120
Returns: Personalized items are made to order and are final sale — we cannot accept returns or exchanges for change of mind or for a spelling submitted at checkout. Please check your spelling, metal colour and chain length before ordering.
Damaged or incorrect items: If your piece arrives damaged, defective or is not what you ordered, email support@luxiiva.com within 48 hours of delivery with your order number and clear photos, and we will replace it at no cost to you.
Packaging: Gift box included
Q: What is a heart hook?
A: A decorative heart-shaped bail — the loop the chain passes through is formed as a heart rather than a plain ring. The classic bail version of this pendant uses an unset loop instead.
Q: How is this different from the classic bail version?
A: Same frosted lettering and the same 5A cubic zirconia. This version adds a heart-shaped bail and a crushed heart chain; the classic bail version has a plain bail on a Miami Cuban chain. Choose this one if you want the romantic motif, the classic bail if you want the name to stand alone.
Q: What does frosted mean?
A: The stones are finished to diffuse light rather than reflect it in sharp points, so the pendant glows evenly instead of flashing.
Q: How many letters can I have?
A: 1 to 10 or more. Longer names are cut proportionally smaller so the pendant stays wearable, and sit better on the 20" chain.
Q: Will the stones fall out?
A: Each stone is individually set rather than glued. Avoid ultrasonic cleaners and knocks against hard surfaces, and remove the piece before sleeping or exercising.
Q: Will 18K gold plating tarnish or turn my skin green?
A: No. The base is 316L stainless steel rather than brass or copper, so it will not oxidise, tarnish or discolour skin. It is hypoallergenic and safe for sensitive skin.
Q: How long does it take to make?
A: 2 to 3 weeks to handcraft. The pendant is cut to your name after you order rather than picked from stock, which is what accounts for the production time.
Q: Can I return a personalized piece?
A: No. Because it is cut with your chosen name, it cannot be resold or restocked, so personalized items are final sale. If your piece arrives damaged, defective or incorrect, email support@luxiiva.com within 48 hours of delivery with photos and we will replace it at no cost.
Q: How do I care for it?
A: Wipe with a soft cloth after wearing, keep it away from perfume, lotion and chlorine, and store it dry. No polishing compounds or ultrasonic cleaners — they strip plating and loosen stone settings.

Made with the highest quality that shines and compliments your outfit.
We take great pride in our designs and manufacturing process
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